Compliance across every managed site, every client contract and every subcontractor. In one place.
Facilities management businesses carry compliance obligations that are unusually complex for their size. ISO certification requirements from clients. WHS Act duties across every site they manage. Environmental obligations. And contractor management requirements for the subcontractors who carry out work on their behalf. Vissibl manages all of it from a single platform so nothing falls through the gap between sites.
90% reduction in audit preparation time reported by active Vissibl customers. Multi-site, multi-client compliance managed from one dashboard.
The compliance landscape for facilities management.
Facilities management businesses operate a compliance profile that is unusually demanding for their typical team size. They are often responsible for compliance outcomes across dozens or hundreds of managed sites, each with its own client contract, its own WHS obligations, its own permit conditions and its own contractor and subcontractor workforce.
ISO 9001 and ISO 45001 are typically required by major clients (government departments, commercial property owners, healthcare networks, universities and large corporates) as conditions of FM contract. ISO 14001 is increasingly specified for contracts with environmental reporting obligations. The WHS Act and state-level safe work legislation impose additional duties of care as the person conducting a business or undertaking (PCBU) at each managed site.
Contractor management is the constant operational risk. A subcontractor who walks on site at a managed building without a current public liability insurance certificate, an expired licence or an incomplete induction creates a liability that flows directly to the FM provider. The client contract typically makes the FM provider responsible for the compliance status of every person working on the site, regardless of employment arrangement. Managing this across 30, 50 or 100 managed sites manually is not sustainable.
What Vissibl does for facilities management businesses.
A subcontractor who walks on site at a managed building without a current insurance certificate creates a liability that flows directly to the FM provider. Vissi Research flags any lapse before it becomes a site incident or a client complaint.
Vissibl provides a single compliance view across every managed site, every client contract and every active framework. ISO 9001, 14001 and 45001 obligations are managed from one dashboard. Client-specific compliance requirements (reporting schedules, incident notification obligations, specific WHS requirements) are tracked alongside the standard framework controls.
Training records and competency requirements across your workforce are monitored and flagged before expiry. Non-conformances and corrective actions from any site are tracked to closure. When a client asks for a compliance report or a contract renewal requires evidence of a functioning management system, the evidence is already assembled.
Vissi Audit assesses your compliance position across every site, every framework and every client contract, identifying gaps before they reach a client review.
Frameworks Vissibl manages for facilities management.
Questions buyers and practitioners ask before they shortlist Vissibl.
What ISO certifications do facilities management businesses need?
Facilities management businesses typically require ISO 9001 (Quality Management) and ISO 45001 (Occupational Health and Safety) as conditions of major client contracts, particularly with government departments, healthcare networks and large commercial property owners. ISO 14001 (Environmental Management) is increasingly specified for contracts with environmental reporting obligations. In the GCC, ISO certification is required for FM contracts with government entities, major developers and healthcare clients.
How do FM businesses manage contractor compliance across multiple sites?
Contractor compliance management in FM requires tracking insurance currency, licence validity, induction completion and certification status for every subcontractor across every managed site, continuously. A certificate that is current at onboarding may lapse six months into a contract without anyone noticing. Most FM businesses manage this in spreadsheets, which means lapses go undetected until an incident or a client audit surfaces them. Vissibl's Vissi Research module checks the compliance status of every subcontractor continuously and flags any lapse before it creates a site liability.
What WHS obligations apply to facilities management businesses in Australia?
Facilities management businesses are typically persons conducting a business or undertaking (PCBUs) under the WHS Act 2011 and its state equivalents, which imposes a primary duty of care to ensure the health and safety of workers and others at every managed site. This duty extends to workers employed by subcontractors. FM businesses must maintain safe work method statements, documented site induction processes, incident reporting and investigation procedures, and evidence of ongoing safety monitoring at each site. State regulators including SafeWork NSW, WorkSafe Victoria and Workplace Health and Safety Queensland inspect against these obligations independently of ISO certification.
Can facilities management businesses manage multiple client contracts on one platform?
Yes. Vissibl is configured to reflect the compliance requirements of each client contract alongside the standard ISO framework controls. Different clients may have different reporting schedules, different incident notification obligations and different WHS requirements. These are configured as separate compliance obligations within the platform and tracked alongside your ISO 9001, 14001 and 45001 controls. The dashboard gives you a single view across all clients and all sites.